We value your (“User”, “You”, or “Your”) privacy and recognize that sensitivity of your personal information. We are committed to protecting your personal information and using it only as appropriate to provide you with the best possible service, products, and opportunities, as described in this Privacy Policy.
This Privacy Policy explains the online information practices of Metaverse Group LTD, a subsidiary of Tokens.com (collectively, “Company”, “Metaverse Group”, “Metaverse Group LTD”, “We”, “Us”, or “Our”) which hosts the website of Helix Worlds (www.helixworlds.com) and the mobile application Valor (collectively, the “Application”, or “App”). We think it is important to explain what information We Collect, what We do with it, and to describe the rights you will have with respect to your personal data processed by us. Metaverse Group strictly complies with the applicable data protection laws and regulations. Metaverse Group
Please note that when using the Application, this Privacy Policy should be read in conjunction with our Terms of Use. By accessing the Application, you acknowledge that the Privacy Policy and the Terms of Use govern your use of the Application.
Privacy and personal data protection principles vary from one country to another. When you access or visit a third party website or application, you are subject to the privacy policy of that website or application. Please read the third party’s privacy policy to determine the privacy practices that apply to information or data maintained by the website or application.
We may collect and hold personal information related to you that is necessary for the purpose of conducting our business, including (without limitation) to deliver products, services or information, improve our services to offer better experience, or to fulfill our regulatory obligations. We will tell you when we ask for your personal information whether it is a statutory or contractual requirement to give us the information, and the consequences of not providing the information.
To undertake the above goals, we may collect the following personal information related to our users:
User Profile: If you are a user of the Application, creating a user profile is optional. If you register for a user account with the Application, we may collect certain information such as your name, email address, mobile number, Roblox gamertag, Fortnite gamertag, username, and password. You can also use your social media login (such as sign in with Apple) to register with us. Note, however, that we do not collect information from your social media account.
User Content: We will collect any user content you create, share, or post to the Application, which may include information contained in your user account as well as photos or other image files and associated media. Please note that other users of the Application may be able to download and extract any images shared publicly on the Application.
Do not provide financial account numbers, social security numbers, pictures of other individuals, information regarding your health status or of other individuals, or any other sensitive or confidential information via the Application
Location Information: When you use our services, we do not collect your precise location information using geo-location technology. However, we do collect your IP address from which we can only determine your coarse location and cannot identify your physical location. This allows us to enhance our services and your experience, and ensure that you are receiving relevant content.
Financial Data: We utilize Apple and Google to process all financial transactions and Metaverse Group is not provided with any personal data related to your transactions.
Device and Internet Usage: If you download the Application, we may collect information from your device, including identifiers to help us identify your device’s hardware and operating system. Device information may be accessed using industry standard identifiers such as those approved by your device operating system manufacturer.
Cookies: Cookies are small files which, when placed on your device, enable the Platform to provide certain features and functionality. We, and our service providers, use cookies to automatically collect information, measure and analyze which pages you click on and how you use the application, enhance your experience using the Application, and improve our services. Cookies may include information such as your login or registration identification, user preferences, time spent on a website and pages visited. We may also use third-party tracking technology to record similar information regarding you and your activity on the Application. Google Analytics may collect your IP address, data related to the device/browser, or other information about your use of the Application, and may do so using cookies.
Google Analytics’ data practices are governed by the Google Privacy Policy, as it may be amended from time to time. By using the Application, you consent to our use of Cookies.
Additionally, we allow our service providers (including analytics vendors and advertising networks) to collect information about your online activities through cookies. These third parties may use this information to display advertisements on our application and elsewhere online tailored to your interests, preferences, and characteristics. We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by the Privacy Policy.
Some devices may offer a “Do Not Track” feature, however our Application does not respond to “Do Not Track” signals.
Metaverse Group collects your information so that we can:
Purpose | Legal Basis |
---|---|
To provide support and to respond to your requests and enquiries | We have a legitimate interest to respond to your requests and inquiries for ongoing business administration |
To personalize your visits to the Application and to assist you while you use the Application | We have a legitimate interest in providing and improving the Application |
To deliver the Application’s services | We have a legitimate interest in providing and improving the Application |
To improve the Application by helping us understand who uses the Application and how it is being used | We have a legitimate interest in providing and improving the Application |
To share data with our affiliates | We have a legitimate interest in improving our services |
To market our products and services as well as enable third parties to provide advertisements to you via the Application | We have a legitimate interest in promoting our products and services and generating advertising revenue, and give you choices about whether or not to use our advertising supported free application option. |
To send emails and push notifications to existing customers/users for our own similar goods and services provided that customers/users have been properly informed beforehand and can cancel such messages/notifications at any time. | We have a legitimate interest in sending emails and push notifications to existing customers/users for our own similar goods and services. |
To respond to a law enforcement organization, or other government officials where we have a legal obligation, including complying with legal demands and complying with production and court orders. We will notify the user of the information request or submission as, and if, allowed. | We have a legitimate interest in complying with applicable legal or regulatory obligations |
The day to day running and management of the business including to monitor, maintain and improve the processes, information and data, technology and communications solutions and services we use; protect our legal rights and interests; and share such personal information with third parties that acquire or are interested in acquiring all or part of our assets or shares, or that succeeds us in carrying on our business; | We have a legitimate interest to manage our business including to maintain ongoing operations and to improve and strengthen our operations |
Your Right to Object - Please note that you have a right to object to processing of your personal information where that processing is carried out for our legitimate interest.
We feature advertising in our Services via showing third party advertisements in the Application, as well as advertising our own services via third parties.
We may disclose your personal information to advertising networks for the purpose of their direct marketing. Thus, we may send your advertising ID and IP address to ad networks to enable our partners to serve appropriate ads in accordance with GDPR article 6(1)(f). “Advertising ID” means the Apple Identifier for Advertisers (“IDFA”) on Apple, and Google Advertising Identity (“GAID”). These are unique identifiers for mobile devices that we and our advertising partners use for interest-based advertising (targeted). They are consistent across all apps and thus allow cross-app tracking. These identifiers are used by ad networks for a number of purposes, in addition to targeted advertisement, thus we encourage you to check the Privacy Policies of our partners. These advertising networks may be located in countries outside EU/EEA that have less restrictive data protection legislation. For such advertising networks in countries outside EU/EEA, the legal basis for the transfer is your consent pursuant to the GDPR article 49(1)(a). You can opt out of all third-party targeted advertisements, for all apps, using the device-level opt out settings on your device. If you use an Apple device, a guide for opting out can be found here. If you use an Android device, navigate to the Google Settings page, select Ads and then choose to reset your Android Ad ID or opt-out of targeted ads.
We may allow third parties to provide analytics services in connection with our Services. These entities may use cookies, web beacons and other tracing technologies to collect information about your use of our Services, including your IP address, MAC address, device identifiers, software and hardware information, browser information, time zone and usage information. We and others may use this information to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand your activity on our Services.
Our Services may also integrate third party Application Program Interfaces (APIs) and/or SDK’s, which allow others to collect and process information about you, including but not limited to your geo-location information, to provide you with targeted advertisements, offers and other content. You always have the ability to control the collection and use of your geo-location information. You may disable location-based services at any time by adjusting the settings of your mobile device.
Social media, links to websites, other platforms
Our Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature and information about your app status and progress, etc. may be shown on these media. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Our Services may contain links to websites, social media, platforms etc. We are not responsible for the contents of the websites, social media, platforms etc. of other companies or for the practices of such companies regarding the collection of personal information.
If you use social login (e.g. Facebook Login) for authentication, social platforms may use your personal information for their own purposes. In this situation please refer to Facebook’s privacy- and other relevant policies.
We may allow you to communicate with other users of the Application and post information using message boards and other similar features available through the Application. NONE of the information that you provide using these features is protected by this Privacy Policy. You should consult the privacy practices of these third parties before sharing your information with third parties.
We retain your personal information collected as described in this Privacy Policy for as long as needed to provide you the Services or we have a legitimate business reason to do so.
When we no longer have an ongoing legitimate business reason to process your personal information, we will delete your data.
Metaverse Group would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
● The right to access – You have the right to request Metaverse Group for copies of your personal data.
● The right to rectification – You have the right to request that Metaverse Group correct any information you believe is inaccurate. You also have the right to request Metaverse Group to complete the information you believe is incomplete.
● The right to erasure – You have the right to request that Metaverse Group erase your personal data, under certain conditions.
● The right to restrict processing – You have the right to request that Metaverse Group restrict the processing of your personal data, under certain conditions.
● The right to object to processing – You have the right to object to Metaverse Group’s processing of your personal data, under certain conditions.
● The right to data portability – You have the right to request that Metaverse Group transfer the data that we have collected to another organization, or directly to you, under certain conditions.
● The right to opt out - You have the right to opt out certain uses and disclosures of your personal
information, under certain conditions.
● Have your personal information transmitted to another data controller (data portability). In order
for you to exercise your data protection rights we are obliged to verify your identity.
If you make a request, we have 45 days to respond to you. If you would like to exercise any of these rights, please contact us at our email: ...
Privacy policies of other websites
The Metaverse Group contains links to other websites or Apps. Our privacy policy applies only to our App, so if you click on a link to another website or App, you should read their privacy policy.
Our Services are not intended for children. You must be 18+ years old to download and use the app.
We maintain security standards and procedures designed to prevent unauthorized access to your data by anyone, including our staff. We use commercially reasonable means such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your personal information. The Company and our staff and any third parties hired to provide support services will be required to observe
our privacy standards and to allow us to audit them for compliance. However, no information security defences are impenetrable, and we cannot guarantee the security of our applications, servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.We maintain security standards and procedures designed to prevent unauthorized access to your data by anyone, including our staff. We use commercially reasonable means such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your personal information. The Company and our staff and any third parties hired to provide support services will be required to observe our privacy standards and to allow us to audit them for compliance. However, no information security defenses are impenetrable, and we cannot guarantee the security of our applications, servers or databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.
Metaverse Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6th December 2023.
Helix Worlds is the App, owned and controlled by the LIMITED LIABILITY COMPANY "Metaverse Group" a subsidiary of Tokens.com.
If you have any questions about Helix Worlds’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via email: ...